Ordering & Payment

What payment methods do you accept?

We accept VISA, Mastercard, and American Express. All transactions are securely processed.

See our Payment Methods page for more details.

Can I modify or cancel my order after placing it?

Once an order is placed, modifications or cancellations may not be possible. Please contact us at [email protected], or use the contact form on this page as soon as possible, and we’ll do our best to assist.

Shipping & Delivery

What shipping methods do you offer?

We offer In-Store Pickup, and shipping with Canada Post (standard shipping), and UPS/FedEx (expedited shipping). Shipping costs are flat rate, and are added to your total at checkout.

See our Shipping & Returns page for more details.

How long will it take for my order to arrive?

Delivery times vary based on location and shipping method. Estimated shipping times are provided at checkout.

See our Shipping & Returns page for more details.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of purchase. Items must be in original condition. Refunds will be issued to the original payment method once processed.

See our Shipping & Returns, and Terms and Conditions pages for more details.

Do I have to pay for return shipping?

Unless the item is defective or there was an error on our part, return shipping costs are the customer’s responsibility.